Doing Business with CBN

Monthly Internet charges – Electronic invoices are sent out the 3rd week of every month to our customers e-mail address. Attached to the invoice is a pdf of the the invoice for your records. Each invoice contains a private link to allow for viewing and payment of the invoice. Payment is due on the first of every month. Services are automatically disconnected if payment is not received by the due date. Services can be paid for using Mastercard, Visa or Discover. Invoices allow the option for monthly automatic billing if desired.

Services and/or material charges – All charges related to customer specific installations of wifi, OTA systems, custom network, etc. will be charges as services are provided. An electronic invoice will be sent to the e-mail address on record upon completion of services and/or delivery of material. Payment is due upon receipt.

Questions – In the event you have any questions or billing disputes, please reach out to us via e-mail or phone and one of our representatives will be eager to assist you.

Service Terms and Conditions – MUST be signed before service can be activated

VoIP E911 Disclaimer – MUST READ before ordering phone service

CBN VoIP Telephone number Letter of Autorization to change providers
MUST print/sign and return to CBN